Quicker and easier claims management
It’s not just the underwriting process that can be enhanced by ML; it can help assist in the management of claims and in doing so, speed up the claims process, keeping clients happy!
This is because ML can shoulder the burden of traditionally time-intensive tasks such as image recognition, claim triage, validation and categorisation, and updates for clients on the progress of their existing claims.
Here at Brit, we’ve collaborated with the Geospatial Insurance Consortium to use aerial drone technology to capture location images. Combining this with ML helps make sense of the image data captured, meaning we can be "on the scene" to assess damage post a loss event without our loss-adjustors physically travelling there.
This means we can treat your clients' claims with the speed and consistency they deserve.