Claims

Our Philosophy

  • Speedy processing
  • Prompt decisions
  • Empowerment of technically competent staff
  • Commitment to paying fair claims
  • Immediate dialogue with client
  • Deployment of appropriate expertise

Relationship Management

We believe in the building of confidence between Broker, Cedant and our own Claims Management Team at an early stage in the underwriting process.

Our claims efficient response is an easily accessible gateway for the notification of claims.

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Contacting our claims teams

Motor Insurance Claims

  • For all UK motor claims, please call 0800 328 9076.
  • If you are in the Republic of Ireland, please call 048 9041 0220.
  • If you are in Northern Ireland, please call 028 9041 0220.

Non-Motor Insurance Claims

  • For all non-motor UK Insurance Claims, please call 0800 587 6713.

If you have an underwriting or policy query, please refer to our FAQs.

British Insurance Awards 2006

Brit Insurance wins the 'Major Loss Award' for its response to the 2005 windstorms in the US

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